Here to help.

Contact Showdown

Email info@showdownpoker.app. Include your app version, what happened, and any relevant screenshot. Never send passwords, sign-in codes, or payment card details.

Purchases and subscriptions

Apple processes in-app payments. Use Restore Purchases in Showdown to refresh eligible purchases, and make sure you’re signed in to the correct Apple and Showdown accounts. You can manage your Apple subscriptions or request a refund from Apple. Deleting the app or your Showdown account does not cancel an active subscription.

Account and data

Sign in with an email address you can access and enter the one-time code sent to it. Check spam if the message doesn’t arrive. Manage your records and request account deletion in Settings → Manage Data. For privacy questions or help accessing your account, email us. Read our Privacy Policy.

Keep the Felt respectful

Discuss the play, not someone’s identity or personal life. Do not post harassment, hate, threats, sexually explicit content, exploitation, scams, spam, or someone else’s private information. Only share content you have the right to share.

We use text filtering and review reports to enforce these rules. Content that violates them may be removed, and abusive accounts may lose community access.

Report a concern

Use the three-dot menu on a post, comment, or player profile to report content or block a player. You can manage blocks in Settings → Blocked Players. Reports are reviewed privately; your identity is not displayed to the reported player.

You can also email info@showdownpoker.app with a post link, username, or screenshot. For an immediate danger, contact local emergency services rather than waiting for an app-support response.